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Please note that services are only provided Monday through Friday and require at least 2 days notice.
Note: You should have 1 trash bin and 1 recycle bin. If you are missing either your trash bin or recycle bin, please contact Public Works at 903-465-2720, Option 2.
The following fees help support our parks and pool. These fees will be included on your monthly bill unless you select the fees you want to opt-out of.
The following documents are required by applicant in order to establish service with the City of Denison:
If renting/leasing, lease agreement will be required prior to account being made. If purchasing/already purchased, if this cannot be verified online, proof of ownership may be required prior to account being made. To expedite your service request, please email the required documents to utilities@denisontx.gov after applying, otherwise a member of the Utility Billing department will reach out to you to request these documents before processing your application.
A member of the Utilities Customer Service office will contact you via email for the following once your account has been created. Please make sure a valid email address is provided. Required payments prior to starting service may included:
By selecting 'I Agree,' I am applying for utility service with the City of Denison at the address above, to be charged at the standard rates set by the City of Denison. I understand that a deposit and service fee may be required to establish service. I understand that the connection fee is non-refundable, and the deposit will be applied to my final bill when service is terminated. I consent to any fees assessed for damage to the city's water system due to tampering with, injuring, damaging or defacing any component of the city's water system including but not limited to meters, meter boxes, lids, lines, stopcock, or other fixture or appliance belonging to the city's water system. Said fees shall be added to my utility bill; and, in cases where the service is terminated for nonpayment, the fee shall be paid before service is restored. I authorize that I am 18 years or older in order to establish utility accounts with the City of Denison. I am aware there is a minimum base rate for services while my account is active, whether services are utilized or not.
By selecting 'I Agree' you acknowledge that you have read, understand, and agree to the above statement. *
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