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Utilities - Leak Repair Affidavit

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Steps

  1. 1. Overview(current)
  2. 2. Account & Repair Information
  3. 3. Next Page

  • Overview

    2. Please read:

      The customer has thirty (30) days from the date of repair to submit a Leak Repair Affidavit to the Utilities Office. Proof of repair is required. The customer can agree to make a minimum payment of what their bill usually runs until adjustment is completed. The adjustment shall not be made until a full 30-day billing cycle without the repaired leak has passed, and the adjustment will not exceed the most recent three overstated billings. Credit will only be given for 50% of the adjustment amount. Adjustments will only be allowed 1 time per 12-month period, per account. Accounts that do not make the agreed-up monthly minimum payment while awaiting an adjustment at least every 45 days will be disconnected for non-payment. Leak adjustments should be calculated by one of the following methods, depending on data available. 

      1. Based on prior leak consumption: Once a leak is repaired and consumption resumes to normal, the adjustment on the overstated bills will be adjusted to the average of the three billings prior to the leak.
      2. Based on prior year's consumption: If a leak is repaired and there is not sufficient pre-leak consumption available, then consumption for the prior three years for those same months being adjusted, will be used to calculate the amounts.

      Leak Adjustment Terms and Payment Arrangement

      Please read the following carefully. These terms are per our leak adjustment policy, if you have any questions about these terms please call or email our office for more information.
      I can agree to pay a minimum monthly payment below, until the adjustment has been given. If the bills I pay this lesser amount for cannot be adjusted down to that amount or less, I understand I will be responsible for the difference.
      I understand that failing to make this minimum monthly payment may result in late fees, service fees, and/or disconnection of service.
      I understand that up to 3 monthly bills can be adjusted because of a leak, and that water consumption must decrease after the repair was completed for an adjustment to be given.
      I understand I can only have one adjustment per 12 month period.
      I understand that if the water consumption does not go down after the date of the repair, I will be responsible for paying the balance on the account.
      I understand that the adjustment will be for 50% of water charge for (up to) three affected bills.
    4. I understand*
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