Frequently Asked Questions

First, call your cable provider. If they do not resolve the issue, you can contact the Federal Communications Commission at 1-800 CALL FCC (800-225-5322 or you can file a complaint online.

No. It is not required that you obtain a permit or give the City advance notice of an activity. 

If you will let the City Attorney's Office know the date, time, and location of the activity, then we will inform the Police Department that there will be an activity and that you intend to abide by these guidelines.

No. The city attorney has no authority or jurisdiction over such matters. The Office of the Attorney General of Texas has a Consumer Protection Division that you may file a complaint with.

If you are unable to amicably resolve a barking dog situation with the dog's owner or caretaker, you may contact the City’s Animal Control Department at 903-465-2720 during regular business hours.

After hours, you may call the Police Department's non-emergency number at 903-465-2720, ext. 5105.

The Comprehensive Plan is located in Chapter 17 of the City of Denison Code of Ordinances and general zoning requirements and restrictions are located in Chapter 28.

If you have general questions about the applicability of any zoning regulations to your property, you may contact the City's Planning and Zoning Department at:

City Hall
300 West Main Street
Denison, Texas, 75020

Or, contact us by telephone at 903-465-2720, ext. 2467.

The City Secretary maintains all records related to board and commission appointments and the terms of office. If you are interested in volunteering to serve on a City board or commission, please contact the City Secretary in person at City Hall at:

300 West Main Street
Denison, Texas, 75020

Or, contact the City Secretary by telephone at 903-465-2720, ext. 2440. You may review the eligibility requirements and standards or conduct applicable to most board and commission members in Chapter 2, Article II, of the City of Denison Code of Ordinances.

If you are interested in any vacant land owned by the City, please contact the City's Community Development Department at 300 West Main Street, Denison, Texas, 75020 (second floor at City Hall) or by telephone at 903-465-2720, ext. 2466. Please be ready to provide a street address or County Appraisal District Identification number at the time of your inquiry to the City. The City has no obligation to entertain request to purchase City owned land. Nonetheless, if the City wishes to entertain a request to purchase land, it must follow procedures set out in the Texas Local Government Code governing sales of real property by municipalities. Upon receipt of your inquiry, the City will conduct an internal review to determine whether the property may be needed for future projects or whether the property is unneeded surplus property. If City staff determines that the property is suitable for disposition, it will seek authorization from the Denison City Council to advertise the property for sale to the highest bidder. The City Council reserves the right to accept the highest bid or reject all bids.

Yes. Since the city attorney is the prosecutor in the Denison Municipal Court, complainants, witnesses, and defendants may contact the City Attorney’s Office on matters pending with the Municipal Court. However, defendants that are represented by legal counsel should make the contact through his/her attorney, since it is inappropriate and unethical for the city attorney to communicate directly with the defendant if he/she is represented by counsel.

It is inappropriate to contact the judge of the Municipal Court outside of the Municipal Court’s regular business hours. If you have any question about the pending trial, the availability of witnesses, or any matter pertinent in your case, you may contact the City Attorney's Office by calling 903-465-2720, ext. 2442.

Contact the Denison Municipal Court in person at:

300 West Main Street
Denison, Texas, 75020

Or, contact the Municipal Court by telephone at 903-465-2720, ext. 2448.

Any person wanting to sell goods or services, or to solicit monetary donations door-to-door must apply with the City Secretary for a peddler's or solicitor's license and file a surety bond in the amount of $1,000.
The fee for issuance of the license is $25 (in-city) or $37.50 (out of city) and the license is valid for one year.
Specific rules for door-to-door solicitation are set out in Chapter 15 of the City of Denison Code of Ordinances.

Claims are filed with our insurance carrier and a determination is made from that office as to the city’s responsibility in your claim. You will be contacted directly by one of their representatives. This process may take up to three weeks.