My neighbor is outside burning. Do they need a permit for this? Whom should I contact?
You should contact the Fire Department. There are no permits and there is no burning allowed within the city limits. Outdoor cooking is allowed in approved grills.

I need a copy of a fire report. How do I get this and is there a charge?
Reports are available at the Central Fire Department, which is located at 700 W. Chestnut. You will need to know the date and time of the fire and the correct address where the incident occurred. There is a $5.00 charge for each record. Cash/Checks and money orders are accepted. For more information about Fire Reports, please call (903) 464-4427.

I need a copy of an ambulance report. How do I get this and is there a charge?
Reports are available at the Central Fire Department, which is located at 700 W. Chestnut. You will need a release of information if record is on anyone other than yourself. There is a $5.00 charge for each record. Cash/checks and money orders are accepted. For more information about ambulance records, please call (903) 464-4426. For requests by mail, a pre-payment of$5.00 is required.

I was sent a bill for ambulance service. Who do I call to provide my insurance information or ask questions?
Contact the ambulance billing office at (903) 464-4426.

I am interested in taking a C.P.R. course. Who do I call to sign up for one?
The Red Cross or the American Heart Association both offers C.P.R. certification.

My fire alarm just went off and it's a false alarm. Who do I call to report this?
Call 911 or (903) 465-1616 to notify the Fire Dispatcher.

Where may I obtain a D.N.R. (Do Not Resuscitate) Form?
D.N.R. form, also called a O.O.H.D.N.R. (Out of Hospital Do Not Resuscitate) can be obtained from the T.D.H. (Texas Department of Health) website at:
http://www.tdh.state.tx.us/emstraumasystems/dnr.pdf

How may I have a firefighter visit my school/civic group or schedule a tour of the fire station?
All Denison Fire Stations are open to the public. We are most pleased to show you the fire apparatus anytime you visit one of our Fire Stations. If you would like for a Firefighter to talk to your school group, church group, business organization or to schedule a tour of the fire station, please call (903) 464-4427.

The fire hydrant in front of my house has started to leak. Who takes care of this?
A. Repair of a fire hydrant is done by the Water Department. If you have questions concerning a fire hydrant, please call the Water Department at (903) 465-2720.

May I purchase trash bags at the Fire Department? What are the hours?
Trash bags are sold at the Central Fire Station, 700 W. Chestnut St., 24 hours a day.

Do I need to have a smoke detector and what kind should I get?
The Denison Fire Department recommends that there be a U.L. approved smoke detector in all levels/living areas of residential properties, hotels, motels, etc.

Do I need a C.O. (Carbon Monoxide) detector?
The Denison Fire Department recommends that you have at least one C.O. detector in every occupancy where wood-burning stoves, fireplaces, or other gas-fueled appliances are in use.

What are the charges for ambulance transport? Who do I call in have questions?
The charges are set by action of the City Council as part of the budget process and are as follows:

Non-Emergency Transport: $350.00 plus cost of supplies
Emergency Transport: $400.00 plus cost of supplies.
Emergency 2 (codes): $500.00 plus cost of supplies.
Mileage (outside city limits): $7.00 a mile

For questions, contact ambulance billing at (903) 464-4426.

Why does the ambulance service ask me for insurance information when I've already provided it to the hospital?
We are not affiliated with the hospital and no billing/insurance information is collected by the paramedics at the time of service.

The paramedics treated me but didn't transport me. Will I be charged?
Patients who receive care at the scene and are not transported to a hospital are not charged for these services.

I live inside the Denison city limits. What are the regulations concerning using fireworks on my property?
No fireworks are allowed within the city limits of Denison.