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Building Department

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1. Where is the Building Department located and what are the hours of business?
2. What building, mechanical, plumbing, and electrical codes has the City of Denison adopted?
3. When is a building permit required?
4. If I am a homeowner, may I do my own work?
5. What is needed if Atmos gas company requires a city inspection to get your gas turned on?
6. What is needed if the electrical company requires a city inspection to turn electrical service on?
7. Is a permit required for a roof?
8. What is considered the historical district?
9. Are there special requirements for the Highway 75 area?
10. What is required to obtain a permit?
11. How many sets of plans are required for an application of a permit?
12. What is the cost of a permit?
13. What forms of payment are accepted?
14. How long is a permit good for?
15. Where do I post my permit?
16. How do I get my project inspected?
17. How long does the permit review process take on residential projects?
18. How long does the permit review process take on commercial projects?
19. Is a permit needed for signs?
20. Are licenses or certificates required to operate a restaurant?
21. Is a fire protection permit required?
22. Why is a certificate of occupancy needed?
23. Is a permit required to occupy or use a building?
24. Can a portion of a building or structure be occupied prior to the completion of the entire building or structure?
25. What should be done with a certificate of occupancy once it is received?

Citizen Complaint Process

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1. How are complaints made?
2. What happens if I make a false complaint?
3. What happens if the complaint is not true?
4. What happens when a complaint is found to be true?
5. Can a police officer appeal a decision?
6. What if I'm not satisfied with the decision?

City Attorney

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1. Is the City Attorney’s Office able to help me resolve a property dispute with my neighbor?
2. Is the City Attorney’s Office able to resolve customer dissatisfaction or consumer protection complaints?
3. I cannot afford an attorney, but i need help with a legal matter. Can I get assistance from the city attorney?
4. How do I file a claim against the City of Denison?
5. How do I obtain a copy of a public document?
6. Is it appropriate for me to contact the city attorney if i have a case pending in Municipal Court?

City Manager's Office

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1. Where is City Hall?
2. How do I contact the city manager?
3. Who is the city manager?
4. If I have a problem, how do i know who to contact?
5. When was Denison established?
6. How did Denison get its name?
7. In what county is Denison located and what is the population?
8. What is the city’s tax rate?

City Secretary's Office

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1. Where do I get a copy of an ordinance?
2. How do I file a claim with the city for city-related damages?
3. May I be reimbursed directly for a claim?
4. How do I request a public record?
5. Where do I go to vote?
6. Where can I get birth and death certificates?

Code Enforcement

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1. May I report my neighbor for a violation and remain anonymous?
2. How many animals may a person have in their yard?
3. May homeowners park a vehicle in their front yard?
4. May a person have chickens in the city limits?
5. Are garage sales allowed?
6. Is there an ordinance against an overgrown yard?
7. Does the city have a brush and limb disposal program?
8. Is there an ordinance against right of way obstructions?
9. What is the definition of a junk vehicle?
10. Does the city have an ordinance for animals or livestock?
11. What are the city's rules for trash collection?

Community Development

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1. How do I apply for housing assistance?
2. How do I know if I qualify for housing assistance?
3. What type of work is done in the Minor / Emergency Rehabilitation Program?
4. How long does it take to get work done in the Minor / Emergency Rehabilitation Program?
5. Who do I contact if a see a dilapidated house that needs to be torn down?
6. How do I apply for the first-time homebuyer’s grant?
7. Who do I contact if I want to know traffic counts on some of the streets in Denison?
8. How do I contact the Office of Community Development?

Denison Girls Softball

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1. What equipment is provided?
2. What division will my child play in?
3. Do I have to sell a fundraiser?

Fire Department

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1. Do I need a permit for outside burning? Who should I contact?
2. How do I get a copy of a fire report and is there a charge?
3. How do I get a copy of an ambulance report?
4. I was sent a bill for ambulance service. Who do I call to provide my insurance information or ask questions?
5. Who do I call to sign up for a CPR course?
6. Who do I call to report a false fire alarm?
7. Where may I obtain a Do Not Resuscitate (DNR) Form?
8. How do I schedule a tour of the fire station or have a firefighter visit my school / civic group?
9. Who do I contact about the leaking fire hydrant in front of my house?
10. May I purchase trash bags at the Fire Department? What are the hours?
11. Do I need to have a smoke detector and what kind should I get?
12. Do I need a carbon monoxide (CO) detector?
13. Will I be charged if the paramedics treated me but didn't transport me?
14. Are fireworks allowed in Denison city limits?

Human Resources

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1. If I want to apply for more than one position, do I need to fill out an application for each position?
2. May I apply for any position at any time?
3. Do you maintain applications on file?
4. Is the City of Denison civil service?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Main Street

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1. What permits are required to work on downtown buildings?
2. What do I need to do when starting a business downtown?
3. What incentives are available for a building rehabilitation?
4. What incentives are offered for locating a business downtown?
5. Which portion of the Zoning Ordinance pertains to downtown?
6. Which ordinances pertain to the Historical Preservation District?
7. Which ordinance pertains to sign regulations?
8. What does the fire marshal look for when inspecting my building?
9. How can I make my building safer and remove hazards?
10. What is the Four-Point Approach?
11. How do I get a flag to display in front of my business?
12. How can I include my business in the direcctional signage located along Main Street?

Municipal Court

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1. How do I file Municipal Court charges?
2. What time do I need to be in court to file charges?
3. When is court held?
4. May I get community service?

Our Community

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1. What permits or permission do I need to hold an outdoor event with amplified sound or to block a street? ie, wedding, church event, business event, etc...
2. Where is City Hall?

Planning & Zoning

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1. When does the Planning and Zoning Commission and Zoning Board of Adjustment meet?
2. How may I find out who owns a certain piece of property?
3. How may I find out the zoning of my property?
4. How long will it take to have my property rezoned?
5. What is the fee schedule?

Police

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1. Are the police allowed to open my car if I have locked my keys inside?
2. Is there a waiting period before I can report someone missing?
3. When may I get fingerprinted?
4. Someone has abandoned a junk vehicle in my parking lot or on my property. Will the police tow it away for me?
5. I do not have any transportation and I have to get somewhere. Will the police give me a ride?
6. I need to get a message to someone that does not have a telephone. Will the Police Department go to the person’s home and deliver a message?
7. My family and I are going on vacation. Will the police keep watch our home while we are gone?
8. What can I do about stray dogs, cats, and other animals?
9. Does the city have a Crime Stoppers Program?
10. Is there a teen curfew in Denison?
11. How may I compliment or complain about police service or an officer?
12. May I post a garage sale sign on a utility pole?
13. When is Municipal Court held?
14. How may I get a copy of an accident report?
15. How may I get a copy of a criminal offense report?

Public Utilities

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1. What services are on the utility bill and how are they calculated?
2. Where is the Water Utilities Service Department located?
3. Where can I mail my payment?

Public Works

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1. What services are on the utility bill and how are they calculated?
2. Where is the Water Utilities Service Department located?
3. Where can I mail my payment?
4. What are your operating hours / days?
5. Do you have a drive-through window or drop box?
6. Do you accept credit cards?
7. Do you offer payment by bank draft?
8. How do I get service turned on and put in my name?
9. What is refuse?
10. Why do I have to be at home when my water is turned on?
11. How and when is my sewer figured on my bill?
12. Where is City Hall located?
13. Where can I get a building permit?
14. Why are there special refuse (sr) charges on my bill?
15. Where can I get birth and death certificates?
16. How do I go about getting a dumpster?
17. Where can I pay my other utility bills?
18. If you don’t service my water, who does?

Swim Teams

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1. Where do I purchase swim suits?
2. How do I get to the Waterloo Pool?
3. Texoma Aquatics Anti Bullying Action Plan
4. Where can I view the Texoma Aquatics Handbook?