Emergency Medical Services

Ambulance Information


The Denison Fire Department EMS service operates under Medical Director Dr. Sharon Malone and will strive to deliver the highest quality pre-hospital care to the residents and visitors of the greater Denison area on a 24-hour, 7-day-per-week basis. Such services include, but are not limited to:
  • Advanced life support
  • Basic life support
  • Rescue service
All services will be provided in a non-discriminatory manner.

Billing Information


In January 2017, the City of Denison awarded a contract to EMERGICON for the billing and collection services related to emergency ambulance services provided by the City's Fire Department. EMERGICON does file insurance, including Medicare/Medicaid, for ambulance billing.

For any patients who were previously billed through Intermedix or were transported before January, 2017 - please contact EMERGICON.

All payments and correspondence should be forwarded to EMERGICON:

EMERGICON Reimbursement Services
PO Box 180446
Dallas, TX 75218

Toll free: 877-602-2060
Email: questions@emergicon.com
For online payment: https://emergicon.com/ click the Pay My Bill button on the main page

If you have any additional questions, please contact Shannon Grady at 903-465-2720 x2418 or email sgrady@cityofdenison.com.